Device Unlock is an Android app that allows you to request and apply a mobile device unlock directly from the device. This allows you to automatically apply Mobile Device Unlock to the device without using a manual code. When your phone is locked with “Mobile Device Unlock” it’s totally useless to order an unlock code.
Only supported devices (see below) may download the app or have it pre-installed. Supported devices may download the app from: Google Play.
| Supported Models from T-Mobile USA | Supported Models from MetroPCS USA |
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It’s very important to order the unlock service of your Cell Phone using the correct service.
How to apply a “Mobile Device Unlock”
- From that Application list, tap Device Unlock.
- Tap Continue.
- Choose the desired device unlock type: Permanent Unlock
- If successful, restart the device to apply the settings.
Note: If you do not restart the device, you will have a persistent alert in the notification tray.
Troubleshooting “Mobile Device Unlock” app
- Check that you have an active data connection.
- Clear the application cache.
- Check that the device memory is properly managed.
- Restart the device and try again.
If you receive an error, review the following table for troubleshooting:
